The AdoptionStack blog

Insights for teams who make software stick

Vendor-neutral guides, comparisons and playbooks for choosing, rolling out and measuring adoption software.

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22 articles
Sales team working together at computers in an office
buying guide

The best digital adoption platforms for Salesforce

How to drive Salesforce adoption with in-app guidance. Compare Salesforce In-App Guidance with Whatfix, WalkMe, Userlane, Lemon Learning, Apty and Tango.

Maya Linden · 5 min read
A fork in a paved path surrounded by trees
alternatives

The best WalkMe alternatives for digital adoption

Looking beyond WalkMe? Compare six alternatives, from enterprise DAPs like Whatfix and Userlane to lighter tools like Tango, with features, apps, pricing and reviews.

Maya Linden · 5 min read
Analytics charts on a laptop screen
metrics

10 digital adoption metrics that actually show progress

Which numbers to track when you roll out a digital adoption platform or onboarding tool, how to calculate them and which vanity metrics to ignore.

Maya Linden · 3 min read
Group of people collaborating on laptops
alternatives

Pendo alternatives: 6 product adoption tools compared

Compare six Pendo alternatives (Userpilot, Appcues, Chameleon, UserGuiding, Userflow and Product Fruits) on features, integrations, published pricing and user reviews.

Arjun Mehta · 5 min read
Two people working together on a laptop
buying guide

The best user onboarding tools for startups

Affordable onboarding tools for early-stage SaaS: Pendo Free, Product Fruits, UserGuiding, Userflow and Userpilot, with pricing, features, reviews and how to choose.

Arjun Mehta · 6 min read
Person designing an interface on a drawing tablet and laptop
comparisons

Appcues vs Userflow: which onboarding tool fits your team?

An in-depth comparison of Appcues and Userflow: flows, checklists, targeting, analytics, A/B testing, integrations, setup, support, pricing and user reviews.

Arjun Mehta · 5 min read
Office desk with smartphone and financial charts
pricing

Pendo pricing explained: plans, free tier and what affects cost

A clear guide to Pendo pricing: what Pendo Free includes, how Base, Core and Ultimate differ, add-ons, how MAUs drive cost, total cost and how to negotiate.

Arjun Mehta · 5 min read
Four people working on laptops listening to a colleague
comparisons

Pendo vs Userpilot: product analytics and onboarding compared

An in-depth comparison of Pendo and Userpilot: analytics, in-app guidance, session replay, feedback, integrations, setup, support, pricing and user reviews.

Arjun Mehta · 5 min read
People working on laptops around a shared table
comparisons

Pendo vs WalkMe: analytics-first adoption or enterprise DAP?

Pendo vs WalkMe compared: who each is built for, guidance, analytics, AI, employee vs customer software, implementation, pricing models and what reviewers say.

Maya Linden · 6 min read
A person writing notes next to a laptop
comparisons

Scribe vs Tango: which tool should document your processes?

Scribe vs Tango compared: automatic capture, editing, redaction, on-screen guidance, exports, integrations, free plans, pricing and what users say.

Elena Ruiz · 5 min read
Three people learning together at a table with a laptop
comparisons

Skilljar vs Docebo: which platform for your customer academy?

Skilljar vs Docebo compared for customer and partner education: academies, certifications, AI, integrations, Gainsight ownership, pricing and user reviews.

Elena Ruiz · 5 min read
Two colleagues discussing work on a laptop
comparisons

Userpilot vs Appcues: which onboarding tool should you pick?

Userpilot vs Appcues compared: flows, checklists, analytics, session replay, surveys, AI, integrations, plan limits, pricing and what users say in reviews.

Arjun Mehta · 5 min read
Person working on a laptop at a desk
digital adoption

What is a digital adoption platform (DAP)? A plain-English guide

What digital adoption platforms do, how they work, who uses them and when they are worth the money.

Maya Linden · 4 min read
A calculator on a table next to a laptop
pricing

Whatfix pricing explained: how it works and what affects cost

How Whatfix is priced, what drives the cost, typical ranges reported by third parties, total cost of ownership, hidden costs, ROI and how to negotiate.

Maya Linden · 6 min read
A team sitting around a table in a meeting room
comparisons

Whatfix vs Pendo: which adoption platform fits your team?

Whatfix vs Pendo compared: employee vs customer software, in-app guidance, analytics, training, AI, implementation, pricing models and what users say.

Arjun Mehta · 5 min read
Two people reviewing documents at a table
comparisons

Whatfix vs WalkMe: which digital adoption platform should you choose?

An in-depth comparison of Whatfix and WalkMe: features, supported apps, analytics, AI, implementation, support, pricing models and what reviewers say.

Maya Linden · 7 min read
Team discussing options around a table with laptops
digital adoption

How to choose a digital adoption platform: 12 questions to ask vendors

A practical buying checklist for digital adoption platforms, covering use cases, applications, analytics, security, pricing and rollout.

Maya Linden · 4 min read
Two people mapping ideas on a whiteboard
digital adoption

Digital adoption vs product adoption vs customer education: which do you need?

Three overlapping categories of software, explained: what each one does, who buys it and how to pick the right one for your situation.

Arjun Mehta · 3 min read
Planning sticky notes on a board
change management

Software rollout change management: a 30-60-90 day plan

A practical plan for rolling out new enterprise software, from stakeholder alignment to in-app guidance and measuring adoption after go-live.

Maya Linden · 3 min read
Person using a laptop at home
product adoption

SaaS user onboarding: 9 best practices that improve activation

How to design in-product onboarding that gets new users to value quickly, from defining activation to checklists, tours and lifecycle messages.

Arjun Mehta · 3 min read
Laptop beside an open notebook for studying
customer education

How to launch a customer academy: a step-by-step guide

Plan, build and launch a customer education academy, from choosing goals and courses to picking a platform and proving business impact.

Elena Ruiz · 2 min read
Consultant presenting to a team in a meeting
careers

What does a digital adoption consultant do? Role, skills and career path

A guide to the digital adoption consultant role: day-to-day work, the skills that matter, and where the career can lead.

Elena Ruiz · 3 min read
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