Insights for teams who make software stick
Vendor-neutral guides, comparisons and playbooks for choosing, rolling out and measuring adoption software.
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22 articles
The best digital adoption platforms for Salesforce
How to drive Salesforce adoption with in-app guidance. Compare Salesforce In-App Guidance with Whatfix, WalkMe, Userlane, Lemon Learning, Apty and Tango.
The best WalkMe alternatives for digital adoption
Looking beyond WalkMe? Compare six alternatives, from enterprise DAPs like Whatfix and Userlane to lighter tools like Tango, with features, apps, pricing and reviews.
10 digital adoption metrics that actually show progress
Which numbers to track when you roll out a digital adoption platform or onboarding tool, how to calculate them and which vanity metrics to ignore.
Pendo alternatives: 6 product adoption tools compared
Compare six Pendo alternatives (Userpilot, Appcues, Chameleon, UserGuiding, Userflow and Product Fruits) on features, integrations, published pricing and user reviews.
The best user onboarding tools for startups
Affordable onboarding tools for early-stage SaaS: Pendo Free, Product Fruits, UserGuiding, Userflow and Userpilot, with pricing, features, reviews and how to choose.
Appcues vs Userflow: which onboarding tool fits your team?
An in-depth comparison of Appcues and Userflow: flows, checklists, targeting, analytics, A/B testing, integrations, setup, support, pricing and user reviews.
Pendo pricing explained: plans, free tier and what affects cost
A clear guide to Pendo pricing: what Pendo Free includes, how Base, Core and Ultimate differ, add-ons, how MAUs drive cost, total cost and how to negotiate.
Pendo vs Userpilot: product analytics and onboarding compared
An in-depth comparison of Pendo and Userpilot: analytics, in-app guidance, session replay, feedback, integrations, setup, support, pricing and user reviews.
Pendo vs WalkMe: analytics-first adoption or enterprise DAP?
Pendo vs WalkMe compared: who each is built for, guidance, analytics, AI, employee vs customer software, implementation, pricing models and what reviewers say.
Scribe vs Tango: which tool should document your processes?
Scribe vs Tango compared: automatic capture, editing, redaction, on-screen guidance, exports, integrations, free plans, pricing and what users say.
Skilljar vs Docebo: which platform for your customer academy?
Skilljar vs Docebo compared for customer and partner education: academies, certifications, AI, integrations, Gainsight ownership, pricing and user reviews.
Userpilot vs Appcues: which onboarding tool should you pick?
Userpilot vs Appcues compared: flows, checklists, analytics, session replay, surveys, AI, integrations, plan limits, pricing and what users say in reviews.
What is a digital adoption platform (DAP)? A plain-English guide
What digital adoption platforms do, how they work, who uses them and when they are worth the money.
Whatfix pricing explained: how it works and what affects cost
How Whatfix is priced, what drives the cost, typical ranges reported by third parties, total cost of ownership, hidden costs, ROI and how to negotiate.
Whatfix vs Pendo: which adoption platform fits your team?
Whatfix vs Pendo compared: employee vs customer software, in-app guidance, analytics, training, AI, implementation, pricing models and what users say.
Whatfix vs WalkMe: which digital adoption platform should you choose?
An in-depth comparison of Whatfix and WalkMe: features, supported apps, analytics, AI, implementation, support, pricing models and what reviewers say.
How to choose a digital adoption platform: 12 questions to ask vendors
A practical buying checklist for digital adoption platforms, covering use cases, applications, analytics, security, pricing and rollout.
Digital adoption vs product adoption vs customer education: which do you need?
Three overlapping categories of software, explained: what each one does, who buys it and how to pick the right one for your situation.
Software rollout change management: a 30-60-90 day plan
A practical plan for rolling out new enterprise software, from stakeholder alignment to in-app guidance and measuring adoption after go-live.
SaaS user onboarding: 9 best practices that improve activation
How to design in-product onboarding that gets new users to value quickly, from defining activation to checklists, tours and lifecycle messages.
How to launch a customer academy: a step-by-step guide
Plan, build and launch a customer education academy, from choosing goals and courses to picking a platform and proving business impact.
What does a digital adoption consultant do? Role, skills and career path
A guide to the digital adoption consultant role: day-to-day work, the skills that matter, and where the career can lead.
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