Digital adoption
How digital adoption platforms work, how to choose one and how to roll them out so employees actually use the software you have invested in.
12 articles
Articles about digital adoption
The best digital adoption platforms for Salesforce
How to drive Salesforce adoption with in-app guidance. Compare Salesforce In-App Guidance with Whatfix, WalkMe, Userlane, Lemon Learning, Apty and Tango.
Maya Linden · 5 min read 
The best WalkMe alternatives for digital adoption
Looking beyond WalkMe? Compare six alternatives, from enterprise DAPs like Whatfix and Userlane to lighter tools like Tango, with features, apps, pricing and reviews.
Maya Linden · 5 min read 
10 digital adoption metrics that actually show progress
Which numbers to track when you roll out a digital adoption platform or onboarding tool, how to calculate them and which vanity metrics to ignore.
Maya Linden · 3 min read 
Pendo vs WalkMe: analytics-first adoption or enterprise DAP?
Pendo vs WalkMe compared: who each is built for, guidance, analytics, AI, employee vs customer software, implementation, pricing models and what reviewers say.
Maya Linden · 6 min read 
What is a digital adoption platform (DAP)? A plain-English guide
What digital adoption platforms do, how they work, who uses them and when they are worth the money.
Maya Linden · 4 min read 
Whatfix pricing explained: how it works and what affects cost
How Whatfix is priced, what drives the cost, typical ranges reported by third parties, total cost of ownership, hidden costs, ROI and how to negotiate.
Maya Linden · 6 min read 
Whatfix vs Pendo: which adoption platform fits your team?
Whatfix vs Pendo compared: employee vs customer software, in-app guidance, analytics, training, AI, implementation, pricing models and what users say.
Arjun Mehta · 5 min read 
Whatfix vs WalkMe: which digital adoption platform should you choose?
An in-depth comparison of Whatfix and WalkMe: features, supported apps, analytics, AI, implementation, support, pricing models and what reviewers say.
Maya Linden · 7 min read 
How to choose a digital adoption platform: 12 questions to ask vendors
A practical buying checklist for digital adoption platforms, covering use cases, applications, analytics, security, pricing and rollout.
Maya Linden · 4 min read 
Digital adoption vs product adoption vs customer education: which do you need?
Three overlapping categories of software, explained: what each one does, who buys it and how to pick the right one for your situation.
Arjun Mehta · 3 min read 
Software rollout change management: a 30-60-90 day plan
A practical plan for rolling out new enterprise software, from stakeholder alignment to in-app guidance and measuring adoption after go-live.
Maya Linden · 3 min read 
What does a digital adoption consultant do? Role, skills and career path
A guide to the digital adoption consultant role: day-to-day work, the skills that matter, and where the career can lead.
Elena Ruiz · 3 min read Get smarter about software adoption, once a month
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