Trainual pricing explained: plans, fees and what affects cost

Trainual helps growing businesses document how they work and train people on it. Teams use it to capture SOPs, policies and role-based onboarding in one place, assign content to employees, track completion and, increasingly, answer questions with AI. Trainual’s pricing page does not list prices and asks you to book a demo instead, which leaves many buyers unsure what to budget.

This guide explains Trainual’s pricing in November 2026: the four plans, what each one adds, the implementation fee, what drives your quote and which alternatives publish their prices.

Quick answer: Trainual does not publish prices. Its Core, Pro, Premium and Enterprise plans are quoted by team size and features after a demo, and a one-time $1,000 implementation fee applies. Trainual says it is best suited to companies with 25 to 1,000 employees.

Trainual plans at a glance

Trainual’s pricing page compares four plans. Prices are not shown for any of them.

Feature	Core	Pro	Premium	Enterprise
AI-powered knowledge search with Q&A	Yes	Yes	Yes	Yes
Video storage	2 GB	15 GB	Unlimited	Unlimited
E-signatures	No	300 per year	Unlimited	Unlimited
SCORM uploading	No	5 GB	15 GB	Talk to Trainual
Training paths	No	Individual	Individual and templates	Individual and templates
Version history	30 days	90 days	Unlimited	Unlimited
Single sign-on	No	No	Yes	Yes
Custom domain	No	No	Yes	Yes
MCP server for custom AI agents	No	No	Yes	Yes
API access	No	No	No	Yes
Priority support, quarterly reviews, SOC 2 documents	No	No	No	Yes
Courses library and HR and compliance courses	Add-on	Add-on	Add-on	Add-on

Plan details from Trainual’s pricing page, checked November 2026. Some cells on the page are icons, so confirm the details for your plan in your demo.

Core

Core covers the basics: building and organising your playbooks, AI knowledge search, and modest video storage. It suits a team that mainly wants a single source of truth for processes.

Pro

Pro adds e-signatures (300 a year), SCORM uploads, individual training paths and longer version history. It suits companies that formally onboard new hires and need sign-off on policies.

Premium

Premium adds unlimited video storage and e-signatures, training path templates, single sign-on, a custom domain and an MCP server for connecting custom AI agents. It suits companies with an IT team and security requirements.

Enterprise

Enterprise adds API access, priority support, quarterly account reviews and access to SOC 2 Type 2 documentation. It suits larger organisations and regulated businesses.

What drives your Trainual price

Trainual says its “pricing and plans vary depending on the size of your team and the features you need”. In practice, your quote will depend on:

1. Number of people who use Trainual, including those who only read content.
2. Plan, especially whether you need SSO, a custom domain or API access.
3. Add-ons, such as the library of more than 400 ready-made courses and HR and compliance courses.
4. Implementation: a one-time fee of $1,000.
5. Billing term: annual commitments usually cost less per month than monthly billing.

Ask in your demo how users are counted, whether pricing works in bands, and what happens if your headcount grows mid-contract.

Hidden costs to plan for

• The $1,000 implementation fee in year one.
• Content creation time. Trainual gives you the structure, but someone still has to write and record your processes. Tools such as Scribe or Tango can speed this up.
• Course libraries, which are add-ons on every plan.
• Headcount growth, which raises the bill if you are priced on team size.
• Moving up a plan for SSO or a custom domain, which only start at Premium.

Contract terms worth knowing

Trainual’s pricing page notes two useful terms:

• Cancellation: if you cancel, your subscription stays active until the end of the current billing cycle.
• Pausing: you can pause your account for up to three months, which helps seasonal businesses.

Trainual also states that it holds SOC 2 Type 2, with documentation available on the Enterprise plan.

Trainual compared with alternatives

Trainual sits between simple SOP capture tools and full learning management systems. Here is how it compares on pricing with tools in our directory.

Tool	Best for	Pricing
Trainual	Playbooks, onboarding and policy sign-off	Quote by team size; $1,000 implementation fee
Scribe	Capturing step-by-step guides automatically	Free plan; Pro Team from $13/seat/month billed annually (5 seats minimum)
Tango	Visual guides with live in-browser guidance	Free plan; Pro from $15/user/month billed annually
Guidde	AI video how-to guides	Free plan; Pro from $19/creator/month billed annually
Whale	SOPs, training flows and an AI assistant	Free to start; paid plans on its website
Guru	Verified answers in Slack and the browser	See Guru’s website
TalentLMS	Structured courses and learning paths	Free up to 5 users; Core from $119/month

Prices checked November 2026.

Trainual is a good fit if you are a company of 25 to 1,000 people that wants processes, policies and onboarding in one organised place, with completion tracking and sign-off. A capture tool such as Scribe or Tango may be enough if you mainly need to document how-to steps. An LMS such as TalentLMS is better if you need formal courses, quizzes and certifications.

Our Scribe vs Tango comparison and Scribe alternatives guide cover the capture tools in more detail.

Which Trainual plan fits your company?

Because prices are quoted, the most useful way to plan is to work out which plan your requirements point to before the demo.

Small businesses (25 to 75 employees)

If you mainly want one organised place for processes and policies, with AI search so people can find answers, Core may be enough. The limits to watch are 2 GB of video storage and 30 days of version history. If you record a lot of screen videos, storage can fill up quickly, so consider recording shorter clips or using a capture tool that produces screenshots.

Growing companies (75 to 300 employees)

Once you hire regularly and need new starters to acknowledge policies, Pro usually becomes the right plan. It adds e-signatures (300 a year), individual training paths and SCORM uploads, so you can bring in courses built elsewhere. Count how many sign-offs you need: 300 a year is roughly one policy acknowledgement each for 300 people.

Companies with IT and security requirements (300 to 1,000 employees)

If your IT team requires single sign-on, or you want Trainual on your own domain, you need Premium at least. It also removes the storage and e-signature limits and adds training path templates, which help when several departments build onboarding.

Larger and regulated organisations

Enterprise is the only plan with API access, priority support, quarterly account reviews and SOC 2 documentation. If your security review requires SOC 2 reports before purchase, factor this in early.

Questions to ask in your Trainual demo

1. How do you count users, and are admins, managers and read-only staff priced the same?
2. Is pricing set in bands, and what happens if we hire past our band mid-contract?
3. Which AI features are included in each plan, and are there usage limits?
4. What does the $1,000 implementation fee cover, and can it be reduced on an annual contract?
5. How much are the course library and the HR and compliance courses?
6. Can we export our content if we leave, and in what format?
7. What discount applies for annual or multi-year billing?

How to get the best price from Trainual

1. Count who really needs access today and in 12 months, including part-time and seasonal staff.
2. Decide which plan features you need. SSO alone can move you up to Premium.
3. Ask whether the implementation fee can be waived or reduced on an annual or multi-year contract.
4. Compare with a published-price tool before your call, so you know the alternative cost.
5. Use the pause option if your business is seasonal.

Is Trainual worth it?

For companies that are growing fast and keep re-explaining the same processes, Trainual can pay for itself by making onboarding repeatable. The lack of public pricing and the implementation fee mean it is a considered purchase, so run a demo with a real onboarding use case and compare the quote with a lighter capture tool before you commit.

Pricing and packaging change. Always confirm current pricing and terms with Trainual before you buy.