Scribe vs Tango: which tool should document your processes?

Writing process documentation by hand is slow: take a screenshot, crop it, paste it, describe the click, repeat. Scribe and Tango remove most of that work. You click through a task once, and each tool produces a step-by-step guide with annotated screenshots and written instructions you can edit and share.

Because the core idea is the same, the choice comes down to details: where you need to capture, how you want to share, how much you need on-screen guidance, and what security controls your company expects. This guide compares them on each point.

At a glance

	Scribe	Tango
What it does	Turns any process into a step-by-step guide automatically	Captures workflows as visual how-to guides with on-screen guidance
Capture	Web, desktop and mobile	Browser on Free; browser and desktop on Pro
Editing	Screenshot editing and redaction	Annotation and blurring
Exports	PDF, HTML, Markdown and Word	PDF, Markdown and HTML on Pro
On-screen guidance	On-screen walkthroughs	On-screen guidance on Pro; Guide Me and automations on Enterprise
Integrations named	Confluence, Slack, Microsoft Copilot, Chrome and Edge extensions	Salesforce, Workday, ServiceNow, Dynamics 365, NetSuite, SAP, ADP, Epic
Free plan	Yes (Basic)	Yes (5 shared workflows)
Paid plans	Pro Personal, Pro Team, Enterprise	Pro from $15/user/month (annual, 3+ users); Enterprise custom

Feature-by-feature comparison

Capturing a process

Both work the same way at heart: start recording, do the task, stop. Each click becomes a step with a screenshot and a generated description.

• Scribe captures on web, desktop and mobile, which helps if your processes span desktop applications or phones.
• Tango captures in the browser on all plans and adds desktop capture on Pro. Tango also supports voice transcription and video embeds.

Verdict: if many of your processes are outside the browser, or on mobile, Scribe covers more ground. For browser-based work, both are equally quick.

Editing and cleaning up guides

Automatic capture is never perfect. You will want to delete stray clicks, rewrite descriptions and highlight what matters.

• Scribe offers screenshot editing and redaction. Reviewers praise how easy edits are, though some find re-ordering steps awkward.
• Tango offers annotation and blurring on Pro, with multi-path workflows on Enterprise. Reviewers say manual clean-up is still needed after capture and that advanced editing is limited.

Verdict: both handle everyday edits. Test each with your messiest real process before committing.

Sharing and exporting

• Scribe exports to PDF, HTML, Markdown and Word, and shares by link or embed. It integrates with Confluence and Slack, and lists Microsoft Copilot.
• Tango shares by link and embed on Free and adds branded exports to PDF, Markdown and HTML on Pro, plus viewer insights, comments and reactions.

Verdict: if guides need to live in Word documents or a policy library, Scribe’s Word export is useful. If you want to see who viewed guides and collect comments, Tango’s viewer insights help.

On-screen guidance

This is where Tango tries hardest to go beyond documentation.

• Tango offers on-screen guidance on Pro, and Guide Me and automations on Enterprise, so a guide can walk someone through a web app as they work. Tango names enterprise apps such as Salesforce, Workday, ServiceNow, Dynamics 365, NetSuite, SAP, ADP and Epic.
• Scribe promotes on-screen walkthroughs as well.

Verdict: for light in-app help, both can do the job. For governed, analytics-driven guidance across thousands of employees, look at a digital adoption platform instead.

Security and admin

• Tango Enterprise adds automatic PII detection and redaction, workflow translation, 365-day version history and audit logs, single sign-on (Google, Okta, Azure), SCIM, advanced permissions and workspace analytics.
• Scribe offers redaction and custom branding, with enterprise controls on its Enterprise plan.

Verdict: for regulated teams, compare the enterprise plans side by side with your security questionnaire.

Pricing compared

Tango (from its pricing page):

• Free: $0, 5 shared workflows, browser capture, link and embed sharing, up to 10 users per workspace.
• Pro: $15 per user per month billed annually for 3+ users ($20 monthly); $22 per user per month billed annually for 1 to 2 users ($26 monthly). Unlimited workflows, branding, desktop capture, exports and blurring.
• Enterprise: custom pricing, with PII redaction, Guide Me, SSO, SCIM and audit logs.

Scribe:

• Basic: free.
• Pro Personal and Pro Team: paid plans for individuals and teams with more capture, customisation and sharing features. Check Scribe’s pricing page for current prices and plan contents.
• Enterprise: custom pricing.

Cost tip: both charge per creator. Most viewers don’t need a paid seat, so count the people who will create guides, not everyone who reads them.

What users say in reviews

Themes summarised from public reviews on G2 and Capterra, October 2026. Individual experiences vary.

Scribe

Common praise

• Very easy to use: it captures every click and writes the steps for you.
• Big time savings when creating training and how-to guides.
• Easy editing and flexible sharing.

Common complaints

• Mobile how-to guides are harder to create than desktop ones.
• Re-ordering steps can be awkward.
• Cost can feel high for people who only make a few guides a month.

Tango

Common praise

• Captures workflows into clear step-by-step guides with little effort.
• An intuitive interface that non-technical users pick up quickly.
• Easy to share image-rich walkthroughs.

Common complaints

• Limited customisation and advanced editing.
• Some manual clean-up still needed after capture.
• The free plan’s workflow limit is reached quickly by teams building an SOP library.

Which should you choose?

Choose Scribe if:

• You document processes in desktop or mobile apps as well as the browser.
• You need exports to Word, PDF, HTML or Markdown.
• Your docs live in Confluence or you share heavily through Slack.

Choose Tango if:

• Most of your processes are in web apps and you want on-screen guidance.
• You want viewer insights and comments on guides.
• You need enterprise features such as automatic PII redaction and translation.

Other options: see iorad for interactive tutorials, Whale and Trainual for SOP libraries with training, or Stonly for interactive guides in customer service. Compare Scribe vs Tango side by side.

A simple decision checklist

1. List ten processes you need to document and where each one happens (browser, desktop, mobile).
2. Capture the same two processes in both free plans.
3. Time how long clean-up takes for each.
4. Check where guides need to live and test the export or integration.
5. Count creators, not viewers, and price the paid plans for that number.