Definition

What is Time to value (TTV)?

How long it takes a new user or customer to get their first meaningful benefit from a product.

Product onboarding

Time to value explained

Time to value measures the gap between sign-up, purchase or go-live and the moment a user experiences what the product promised. Shorter time to value is linked to better activation, retention and satisfaction.

Onboarding checklists, templates, sample data and in-app guidance all aim to shorten time to value. For employee software, the equivalent is how quickly a new hire can complete their core tasks unaided.

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