Structured training, such as courses, learning paths and certifications, that helps customers and partners become proficient with a product.
Customer education programmes are often run as an "academy" on a learning platform. They teach concepts and best practice that are hard to convey in a tooltip, and they scale the work of onboarding and customer success teams.
Common goals are faster onboarding, fewer support tickets, higher product usage and better renewal rates.
AI-driven, collaborative learning platform.
Enterprise LMS for employee and extended-enterprise training.
AI learning platform for employees, customers and partners.
All 10 templates in one download: RFP, scoring sheet, business case, rollout plan, scorecard and more. Editable Word and Excel files.
