VisualSP
In-context help and training for Microsoft 365, Dynamics 365 and other web apps.
7.5/10★4.9G2 (30+)- Category
- Digital adoption platforms
- Best for
- Organisations rolling out Microsoft 365, Dynamics 365 or Copilot
- Free plan
- Yes
- Website
- visualsp.com
Overview
VisualSP adds walkthroughs, inline help, messages and an AI answer engine called Ask Vic inside the web applications employees use. Its Enterprise plan covers Microsoft 365, Dynamics 365 and Copilot with preloaded help content, while its Platinum plan works with any web application, including Salesforce, Workday and HubSpot.
In short: VisualSP is a digital adoption platform best suited to organisations rolling out Microsoft 365, Dynamics 365 or Copilot. Headline capabilities include Preloaded help for Microsoft 365, Dynamics 365 and Copilot, Walkthroughs, inline help and messages, Ask Vic AI answer engine.
What stands out
Products and capabilities VisualSP promotes on visualsp.com, checked October 2026.
What digital adoption platforms typically include
Use this as a checklist when comparing VisualSP with other options in the category.
- Guided walkthroughs. Step-by-step flows that lead users through a task, such as creating an opportunity or submitting an expense.
- Contextual tips. Tooltips and hints attached to specific fields that explain what to enter and why.
- Self-help widget. A searchable help panel inside the application that surfaces guides, articles and videos.
- Task lists. Onboarding checklists that track what each new user has completed.
- Usage analytics. Reports on how people actually use the application, where they get stuck and which guidance helps.
- Validation and automation. Checks that stop common data entry errors, and automations that remove repetitive steps.
Integrations
Apps and tools VisualSP names on its website. This is not a complete list; check the vendor for the full catalogue.
Common use cases
Teams usually evaluate digital adoption platforms like VisualSP for these jobs.
Get hundreds or thousands of employees productive on a new CRM, ERP or HR system quickly.
Help new hires learn internal tools without shadowing colleagues for weeks.
Make sure required steps and fields are completed correctly every time.
Answer repetitive how-to questions in the application instead of in the helpdesk.
VisualSP vs alternatives
How VisualSP compares with other digital adoption platforms, based on our directory data.
| Tool | Best for | Free plan | Highlights |
|---|---|---|---|
| VisualSP | Organisations rolling out Microsoft 365, Dynamics 365 or Copilot | Yes | |
 Apty | Teams that need process compliance and data quality in enterprise apps | Not listed | |
 ClickLearn | ERP teams, especially on Microsoft Dynamics 365 | Not listed | |
 Lemon Learning | Teams supporting employees across many enterprise and in-house apps | Not listed |
How to evaluate VisualSP
What to look for
- Works reliably on your specific applications, including single-page apps and iframes
- A no-code editor your own team can use without vendor help
- Detection and alerts when guidance breaks after an application update
- Targeting by role, department, region and language
- Analytics that track complete business processes, not just guide views
- Strong security: data masking, SSO and relevant certifications
Questions to ask in a demo
- Can you show VisualSP working on our own applications or product?
- How is pricing calculated, and what makes it increase?
- What does implementation involve, and who does the work?
- Which analytics will show progress on our main goal?
- Can we speak to a customer with a similar setup?
Common pitfalls to avoid
- Buying before defining the business outcome you need to improve
- Building dozens of walkthroughs nobody needs instead of focusing on key workflows
- Having no owner for content maintenance after go-live
- Judging the platform on a vendor demo rather than a trial on your own applications
Pricing
Free version (Adopt365) and free trial; Enterprise and Platinum plans priced on request. Monthly billing costs 40% more than annual. Checked October 2026. Confirm current pricing at visualsp.com.
How digital adoption platforms are usually priced: Enterprise DAPs are almost always quote-based, priced by the number of users and applications covered, with annual contracts. Implementation services may be charged separately. Ask how pricing changes as you add applications or users, and whether analytics and integrations are included.
VisualSP ratings
Ratings shown on G2, checked October 2026. They are those sites' figures, not reviews collected by AdoptionStack, and may have changed since.
VisualSP reviews
From verified users. We check every reviewer's work email or LinkedIn profile and never accept reviews from vendors. How reviews work
Used VisualSP at work? Share what you like and what you'd change. It takes about four minutes and helps other teams choose with confidence.
Frequently asked questions
What is VisualSP?
VisualSP adds walkthroughs, inline help, messages and an AI answer engine called Ask Vic inside the web applications employees use. Its Enterprise plan covers Microsoft 365, Dynamics 365 and Copilot with preloaded help content, while its Platinum plan works with any web application, including Salesforce, Workday and HubSpot.
Who is VisualSP best for?
VisualSP is best suited to organisations rolling out Microsoft 365, Dynamics 365 or Copilot.
How much does VisualSP cost?
Free version (Adopt365) and free trial; Enterprise and Platinum plans priced on request. Monthly billing costs 40% more than annual. Checked October 2026; confirm current pricing at visualsp.com.
Does VisualSP have a free plan or free trial?
VisualSP advertises a free plan. Check visualsp.com for current limits.
What are the best VisualSP alternatives and competitors?
Popular alternatives among digital adoption platforms include Apty, ClickLearn, Lemon Learning. Compare them side by side in our directory.
What is the difference between a DAP and an LMS?
An LMS delivers structured courses outside the application. A DAP delivers guidance inside the application while people work. Many organisations use both: the LMS for concepts and the DAP for task-level help.
How long does it take to implement a digital adoption platform?
A first application can often be live within weeks, depending on the number of workflows covered and how quickly content is built. Larger, multi-application rollouts are usually phased over several months.
This profile is based on VisualSP's public materials and our category research. Features and pricing change, so confirm details with the vendor. Is this your product? Claim and upgrade your listing.
Guides about VisualSP
All guides
The best digital adoption platforms in 2026
The best digital adoption platforms compared: WalkMe, Whatfix, Userlane, Apty, Pendo, Lemon Learning, VisualSP and more, with pricing, ratings and who each fits.
Maya Linden · 6 min read 
WalkMe vs Userlane: which digital adoption platform fits?
WalkMe vs Userlane compared: in-app guidance, automation, application intelligence, AI, pricing, ratings and which digital adoption platform suits your organisation.
Maya Linden · 5 min read 
What is a digital adoption platform (DAP)? A plain-English guide
What digital adoption platforms do, how they work, who uses them and when they are worth the money.
Maya Linden · 4 min read Alternatives to VisualSP
All digital adoption platforms Apty
Digital adoption platformsDigital adoption focused on business process compliance.
ClickLearn
Digital adoption platformsRecords ERP processes and generates training in many formats.
Lemon Learning
Digital adoption platformsIn-app guidance for Salesforce, SAP, Workday and 300+ apps.
Newired
Digital adoption platformsUser enablement platform with process guidance for web apps.
Nexthink Adopt
Digital adoption platformsIn-app guidance for employee apps, built into a digital employee experience platform.
Oracle Guided Learning
Digital adoption platformsIn-app guidance built for Oracle Cloud Applications.