At a glance
| Scribe | Stonly | |
|---|---|---|
| Summary | Turns any process into a step-by-step guide automatically. | Interactive guides and knowledge base for customer service. |
| Best for | Ops and training teams documenting processes quickly | Customer service teams resolving complex questions |
| Free plan | Yes | Not listed |
| Pricing | Free Basic plan; Pro Personal and Pro Team paid plans; Enterprise custom. | Pricing is not published; contact Stonly for a quote. |
| Website | scribe.com | stonly.com |
What stands out
- Autocapture of step-by-step guides
- Web, desktop and mobile capture
- Screenshot editing and redaction
- Export to PDF, HTML, Markdown and Word
- On-screen walkthroughs
- Custom branding
Scribe now operates at scribe.com.
Full Scribe profile
- Interactive guides
- Knowledge base
- AI Answers
- Knowledge Agents
- Business Process Agents
- Widget
Integrations
Apps and tools each vendor names on its website. Not a complete list.
Only Scribe
Both
Only Stonly
Which should you choose?
Your team matches its sweet spot: ops and training teams documenting processes quickly.
You want to start on a free plan.
Visit ScribeYour team matches its sweet spot: customer service teams resolving complex questions.
Visit StonlyWhat to check in a trial or demo of either
- Fast capture with minimal editing
- Good search and clear structure for readers
- Easy updating when processes change
- Access controls for internal versus public content
- Integrations with your helpdesk, chat or LMS
- Automatic redaction of sensitive data
Frequently asked questions
What is the difference between Scribe and Stonly?
Both are documentation tools. Scribe is best suited to ops and training teams documenting processes quickly, while Stonly is best suited to customer service teams resolving complex questions.
Do Scribe or Stonly have a free plan?
Scribe: yes, a free plan is available. Stonly: no free plan is listed. Checked October 2026.
How should I choose between Scribe and Stonly?
Shortlist both, run a trial or proof of concept on a real use case, and compare total cost, ease of building content and how well each fits your existing tools.
Download the vendor scoring sheet and demo script to run consistent demos and score every vendor the same way.
Comparison generated from our directory data, checked against vendor websites in October 2026. Products and prices change; confirm details with each vendor. Compare other tools.
