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Digital adoption business case
A concise business case for investing in a digital adoption platform: problem, solution, benefits, three-year costs, risks, timeline and recommendation.
Opens in Microsoft Word, Google Docs and LibreOffice.
Open full preview What's inside
- Executive summary with ROI and payback
- Problem statement with evidence prompts
- Phase-one scope table
- Benefits table with calculation formulas
- Three-year cost table
- Risks, timeline and recommendation
How to use it
- Gather your baseline numbers
- Use the ROI calculator to estimate benefits
- Fill in costs from vendor quotes
- Keep the final document to three or four pages
Free toolkit
Get the complete Digital Adoption Toolkit
All 10 templates in one download: RFP, scoring sheet, business case, rollout plan, scorecard and more. Editable Word and Excel files.
- 10 ready-to-use templates
- Formulas built in
- Free for your team


Digital adoption scorecard Excel · 6-month tracker