Skilljar vs Thought Industries

A side-by-side comparison of two customer education platforms, based on details checked against each vendor's website in October 2026.

At a glance

SkilljarThought Industries
SummaryCustomer education platform for B2B software companies.Learning platform for selling and scaling training.
Best forB2B SaaS companies launching a customer academyCompanies that sell training as a revenue line
Free planNot listedNot listed
PricingPricing is not published; contact Skilljar for a quote.Pricing is not published; contact Thought Industries for a quote.
Websiteskilljar.comthoughtindustries.com

What stands out

Skilljar logo
SkilljarCustomer education & LMS
  • Customizable academy
  • Certificates and certifications
  • Monetized training
  • Personalized learning paths
  • Proctored exams
  • Reporting and analytics

Gainsight acquired Skilljar on April 2, 2025; it is now sold as Skilljar by Gainsight.

Full Skilljar profile
Thought Industries logo
Thought IndustriesCustomer education & LMS
  • Conversational AI
  • Omnichannel learning
  • AI content creation
  • Personalisation
  • Analytics
  • Training monetisation
Full Thought Industries profile

Integrations

Apps and tools each vendor names on its website. Not a complete list.

Only Skilljar

SalesforceGainsightZendeskZoomWebexStripeCredlyAccredible

Both

None in common

Only Thought Industries

Not listed

Which should you choose?

Choose Skilljar if…

Your team matches its sweet spot: b2B SaaS companies launching a customer academy.

Visit Skilljar
Choose Thought Industries if…

Your team matches its sweet spot: companies that sell training as a revenue line.

Visit Thought Industries

What to check in a trial or demo of either

  • Branding and single sign-on for a seamless customer experience
  • Support for multiple audiences, such as customers, partners and employees
  • Integrations with your CRM, support and product analytics tools
  • Flexible certification and assessment options
  • Commerce features if you plan to sell training
  • Reporting that connects learning to retention and product usage

Frequently asked questions

What is the difference between Skilljar and Thought Industries?

Both are customer education platforms. Skilljar is best suited to b2B SaaS companies launching a customer academy, while Thought Industries is best suited to companies that sell training as a revenue line.

Do Skilljar or Thought Industries have a free plan?

Skilljar: no free plan is listed. Thought Industries: no free plan is listed. Checked October 2026.

How should I choose between Skilljar and Thought Industries?

Shortlist both, run a trial or proof of concept on a real use case, and compare total cost, ease of building content and how well each fits your existing tools.

Shortlisting Skilljar and Thought Industries?

Download the vendor scoring sheet and demo script to run consistent demos and score every vendor the same way.

Comparison generated from our directory data, checked against vendor websites in October 2026. Products and prices change; confirm details with each vendor. Compare other tools.

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