At a glance
| Intro.js | Pendo | |
|---|---|---|
| Summary | Lightweight library for step-by-step tours and hints. | Product analytics plus in-app guides for software teams. |
| Best for | Developers adding a simple tour with minimal code | Product teams who want analytics and in-app guidance in one place |
| Free plan | Yes | Yes |
| Pricing | Free under the AGPL for open-source use. Commercial licences: Starter $9.99, Business $49.99, Premium $299.99 (one-off). | Pendo Free covers up to 500 monthly active users. Paid plans (Base, Core, Ultimate) are priced on MAU volume by quote. |
| Website | introjs.com | pendo.io |
What stands out
- Step-by-step tours
- Hints
- Small footprint
- No dependencies
- Product analytics
- In-app guides
- Session replay
- Sentiment surveys (NPS, CSAT)
- Roadmaps
- Leo AI assistant
Pendo says it connects with more than 85 tools across CRM, support, marketing and analytics.
Full Pendo profileWhich should you choose?
Your team matches its sweet spot: developers adding a simple tour with minimal code.
Visit Intro.jsYour team matches its sweet spot: product teams who want analytics and in-app guidance in one place.
Visit PendoWhat to check in a trial or demo of either
- A visual builder that works with your front-end framework
- Flexible targeting by user properties, events and plan
- Built-in analytics or strong integrations with your analytics stack
- Styling controls so experiences match your design system
- A/B testing to measure the impact of flows
- Mobile support if you have a native app
Frequently asked questions
What is the difference between Intro.js and Pendo?
Both are product onboarding tools. Intro.js is best suited to developers adding a simple tour with minimal code, while Pendo is best suited to product teams who want analytics and in-app guidance in one place.
Do Intro.js or Pendo have a free plan?
Intro.js: yes, a free plan is available. Pendo: yes, a free plan is available. Checked October 2026.
How should I choose between Intro.js and Pendo?
Shortlist both, run a trial or proof of concept on a real use case, and compare total cost, ease of building content and how well each fits your existing tools.
Download the vendor scoring sheet and demo script to run consistent demos and score every vendor the same way.
Comparison generated from our directory data, checked against vendor websites in October 2026. Products and prices change; confirm details with each vendor. Compare other tools.
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